At Moontique, every design is created with care and intention. Because of the unique nature of my works, I do not accept returns or offer refunds on the following:
Digital patterns: All pattern purchases are final. Once downloaded, they cannot be returned or refunded.
Finished beadwork: Each piece is handmade and one-of-a-kind. All sales are final.
Custom orders: Custom designs are made specifically for you and cannot be returned or refunded.
If you experience any issues with your digital download or have questions about your order, please reach out. I’m happy to help resolve technical problems or clarify details.